9winz online
9winz online
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This app is available for your device
9winz online
This app is available for your device
Contact
+91 7481836573
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 9winz online?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) that is sent to your number to successfully log in. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you still don't receive the OTP, click "send OTP" again and allow time for it to be sent. If it's still not received, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, submit your updated KYC (Know Your Customer) details via email to the customer support system for account transfer assistance. This will facilitate a smooth account shift.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the newly updated app without any problems. Once installed, you should be able to access the app smoothly.
Q1: What is the minimum withdrawal amount in the 9winz online?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for the money earned from gaming, and not for bonus amounts collected. Users can only redeem the money they have earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI details, and bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable the process to be completed within 30 minutes to 3 hours. However, occasional payment delays may require waiting up to 24 hours. This can be a drawback for users relying on timely transactions.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings and verify that your withdrawal request is pending. If it fails, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer care centre.
9winz online offers a range of convenient and secure deposit and withdrawal options to cater to the diverse needs of its customers. In addition to traditional methods such as credit cards, electronic wallets, and bank transfers, the platform also accepts cryptocurrencies. This flexibility allows users to choose the payment method that best suits their preferences and needs. To ensure the confidentiality and security of transactions and personal information, 9winz online employs robust encryption protocols. These protocols safeguard sensitive data and prevent unauthorized access, providing users with peace of mind and confidence in their online transactions. Beyond providing a secure and convenient platform, 9winz online is committed to delivering exceptional customer support. The user-friendly interface and dedicated customer support team are available 24/7, providing assistance to customers whenever they need it. Whether users encounter any issues or simply require guidance, the support team is always ready to help, ensuring a seamless and enjoyable gaming experience.
At 9winz online, customer satisfaction is our top priority. We offer 24/7 support to ensure that any questions or concerns are addressed promptly. Our dedicated team is available to assist you through multiple channels, including live chat, email, and phone, to provide assistance whenever you need it. In addition to our exceptional customer support, we are committed to providing a secure and fair gaming environment. Our robust security measures and clean gaming practices have been verified by independent auditing bodies, giving you the confidence to make your bets with total peace of mind. Our commitment to security and fairness means that you can focus on enjoying your gaming experience, knowing that your personal and financial information is protected. Whether you're a seasoned player or just starting out, we're here to help you every step of the way.